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PRIVACY POLICY

Effective Date: 21 August 2025

Organisation for Relief Development (ORD) Germany (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

Organisation for Relief Development (ORD) Germany gUG
Registered in Germany
Katttenbreuken 9
42279 Wuppertal

2. Personal Data We Collect

  • Identification Data: name, country, information you provide in forms.

  • Contact Data: email address, phone number (if provided).

  • Donation Information: transaction amount, currency, date. (Payment details are securely processed by Stripe; we do not store card or banking details.)

  • Technical Data: IP address, browser type, operating system.

3. Legal Basis for Processing

We process your data on the following grounds:

  • Consent: when you provide personal data voluntarily.

  • Performance of a Contract: to process donations.

  • Legitimate Interests: to ensure the proper functioning of our site.

  • Legal Obligations: to comply with financial and tax requirements.

4. Purpose of Data Processing

We use your personal data to:

  • Process and confirm donations;

  • Respond to queries and communications;

  • Maintain financial and administrative records;

  • Improve and monitor the performance of our website;

  • Fulfil legal and regulatory obligations.

We do not send newsletters or unsolicited marketing communications.

5. Disclosure and Sharing of Data

We may share your personal data with trusted third parties who help us operate our services, such as payment processors and analytics providers.

We may also disclose data where required by law or regulatory authorities.
We do not sell or rent your data.

6. International Data Transfers

Where your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in line with GDPR requirements.

7. Data Retention

  • Donation Records: We are legally required under German tax law (Section 147 of the Fiscal Code – Abgabenordnung) to retain donation-related records for 10 years. This ensures transparency, proper accounting, and compliance with financial reporting obligations.

  • Contact Queries: Personal data shared with us through inquiries or communication will be retained only for as long as it is necessary to address and manage the query.

  • Analytics Data: Information collected through analytics tools is retained only as long as required to understand website usage and improve its performance.

8. Cookies and Analytics

We use cookies to understand how our website is used and to improve its performance.

For further details, see our Cookie Policy

9. Your Rights

Under GDPR, you have the right to:

  • Access and obtain a copy of your data

  • Correct inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us at info@ord-germany.com

10. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

We are committed to handling your personal data responsibly and with the utmost care. Our aim is to ensure that you feel confident and secure in trusting us with your information. If you have any questions or concerns, we encourage you to reach out to us directly so that we can address them promptly at Contact Us

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